Museums

9/11 Memorial & Museum Tickets

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Experience the 9/11 Memorial & Museum with these tickets that unveil poignant tales, pivotal artifacts, and symbols of resilience.

Highlights

Dive into the heart of history with your ticket to the 9/11 Memorial & Museum, an emotional journey that resonates globally.
Stand beside the reflecting pools, where North America's largest manmade waterfalls resonate with deep emotions and stories.
Get access to "In Memoriam," remember the brave souls who lost their lives and know their stories.
Marvel at the monumental endurance in the Foundation Hall, especially the last column, while learning the events surrounding it.

Inclusions

9/11 Memorial & Museum timed entry ticket
Access to current exhibitions, Survivor Tree, and Memorial Glades
$2 service charge for 9/11 Memorial & Museum

Cancellation policy

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Ratings & Reviews

4.6

2.9K Ratings

5/5

2.2K

4/5

514

3/5

2/5

1/5

123

Guests from United Kingdom, Canada, France and over 47 countries have loved this experience

Kevan

4/5

May, 2024

Just thought provoking and very humbling. Very interesting but highly emotional experience. Couldn't leave New York without paying some respect to so many people unnecessarily murdered.

Islwyn

5/5

May, 2024

The whole museum was very well thought out and interesting. The highlight was our guide who delivered her tour in a professional and clear manner.

Paul

4/5

May, 2024

We enjoyed the whole experience. Ordering the tickets was easy, the layout of the site was easy to navigate, the staff were courteous and helpful and the exhibit itself was interesting.

Cornelia

5/5

Apr, 2024

Very impressive with a lot of information, remains of the buildings and stories of the people who survived or witnessed this terrible event. Also the in memoriam room is impressive and emotional. We had a nice talk with one of the employees. Very friendly and helpful.

Myles

3/5

Apr, 2024

Way too many people in the venue to be able to experience the memorial. Some rooms had people 7-8 deep so looking at what there was made it impossible.

Your Experience

Journey Through Resilience & Remembrance

Your day at the 9/11 Memorial & Museum begins amidst the twin reflecting pools, a vast expanse of tranquility accentuated by North America's largest manmade waterfalls. Here, the heartstrings tug a little harder, as the names inscribed into bronze panels of everyone who perished in the attacks whisper tales of what once was. Witness the white oak trees, each distinctive in its growth pattern, resonate with the individuality of the lost souls. Amidst them, stands the Survivor Tree, a Callery Pear tree. Its revival from the ashes of devastation and the juxtaposition of its gnarled stump with smooth new limbs symbolize the undying spirit of hope and endurance.

Inside Chronicles of Time & Tragedy

As you transition indoors, over 11,000 artifacts await, chronicling the fateful day and its aftermath. The Historical Exhibition paints the timeline, from the day before 9/11 to the aftermath, also shedding light on tales from the Pentagon and Flight 93. Continuing forward, faces and stories come alive in "In Memoriam," putting a human touch to the numbers and statistics of the tragedy. The enormity of the event is captured in the Foundation Hall, with the imposing last column and slurry wall.

Operating hours

9/11 Museum and Memorial

Monday	9:00 AM - 7:00 PM
Tuesday	Closed
Wednesday	9:00 AM - 7:00 PM
Thursday	9:00 AM - 7:00 PM
Friday	9:00 AM - 7:00 PM
Saturday	9:00 AM - 7:00 PM
Sunday	9:00 AM - 7:00 PM

Know Before You Go

Important Information

There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age.
Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. All public restrooms have wheelchair-accessible stalls.
Service animals are allowed at the Memorial.
All visitors and baggage are subject to security screening, including any personal mobility devices.

My tickets

Your voucher will be emailed to you shortly.
Please display your mobile voucher along with a valid photo ID at the ticket redemption point.
Kindly ensure that you arrive 10-15 minutes before the start time of your experience to avoid any delays.