Guests from United States, Italy, United Kingdom and over 68 countries have loved this experience
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Yim
May, 2024
Though we were 20 min llate to go to the meeting point, the staff responded to our WhatsApp message promptly and waited for us.
Giuliana
May, 2024
The very knowledgeable guide pointed out the most interesting things to visit , passionately recounting some anecdotes.
The organization was precise and punctual and the Castle was a pleasant and varied place to visit
View original review in Italian
Melissa
May, 2024
We enjoyed touring Prague Castle and purchasing the tickets was easy.
The Headout app never really worked for me so I just showed my receipt and was able to get our tickets once we arrived.
Skip the line means the ticket line - not the line to enter St Vitus Cathedral.
The man giving us instructions (from Vancouver BC) prior to the tour was fantastic - lots of info in a concise manner and with lots of wit.
Le
May, 2024
The cathedral is magnificent. La ruelle d'or, there's little point in visiting this narrow and crowded area and it's difficult to get around. We had taken a tour with a French audio guide, but the voice is really not great, an artificial translation, and some numbers did not correspond, which we finally did not listen entirely.
The overall tour was very good
View original review in French
Kai-uwe
May, 2024
The guide was great and very knowledgeable. He gave a great and informative introduction to the Castle. Thank you very much.
Anne
May, 2024
Our own fault that we did not read the instruction properly, but we had a hard time finding the guy with the blue and white umbrella, especially as it was raining and there were umbrellas everywhere.
We were not really aware that we had not bought tickets from the castle itself, but from a provider.
Margerie
May, 2024
Easy access, even if the blue and white umbrellas aren't always easy to spot in crowded squares. It would be simpler to send tickets to customers' cell phones. Warm welcome every time
View original review in French
Gardinot-milet
Apr, 2024
Le Château de Prague est un endroit magnifique et riche d'une histoire incroyable. La réservation par Headout a été très simple et l'introduction en Français très intéressante pour nous apporter les clés principales pour la découverte des lieux.
Dawn
Apr, 2024
Our guide was great. Good English speaker very knowledgeable and funny. Easy to understand our instructions. Very good meet and greet
Russell
Apr, 2024
Easy to arrange. Friendly and simple introduction to highlight the main things to look at with some detail about the castle.
Patrick
Apr, 2024
The meeting point was easy to find and the guides on site were very friendly and able to answer questions.
The audio guide was absolutely enough for us. You learn a lot about the history and the site and can move through the complex at your own pace. All in all, very worthwhile
View original review in German
Wodka
Apr, 2024
A very friendly, professional welcome. In French too, with a smile. The hostess gives you a little map to help you find your way around. Would do again. Would recommend.
View original review in French
Demougin
Apr, 2024
In principle, very good.
Practical, hygienic.
On the other hand :
- I was unable to download
- I had to share the connection with another person.
- not everything was on the audio guide
- it "ate up" our foreign phone bill, not to mention the battery!
=> we should have had more explanations about how to use it.
The constraints when we are foreign compared to the use of our phone.
Sincerely
View original review in French
Leigh
Apr, 2024
Personal treatment and fantastic introduction to the experience.
Thanks for looking after us.
We knew exactly where to come should we need any more help, it was comforting, although we didn't need more help and had a fabulous time.
John
Apr, 2024
Ticketing experience was exactly as promised. Made the tour experience easy and staff was helpful. Would definitely recommend.
Florence
Apr, 2024
The ticketing was a zoo and we were misdirected and had to stand in line 2 times different places.
But the castle and cathedral were simply amazing.
Mr
Apr, 2024
Lovely place to visit, went so easy from booking to meeting out ticket people
Thanks for making our visit to Prague special
Heidi
Apr, 2024
audio guide, was difficult to follow and rigid in the sequence. did not allow for skipping items or moving out of order
Paula
Apr, 2024
The guides were very helpful though the audio guide appeared to go contrary to the flow of traffic in the attractions. It seemed to be left to right as opposed to right to left. Very informative regardless. It could be cleaer that all you needed was the booking reference number as I was looking for a qr code.
Claire
Apr, 2024
Nothing to say about the Palais Royal, it was very good.
The cruise lasted between 45 and 50 minutes, and we couldn't hear the explanations in English. Waiters were very insistent in pushing consumption.
View original review in French
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