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Hans-georg
Jun, 2024
I bought vouchers for tickets for Pompeii online via headout and had already paid, but this does not count as an online ticket at the entrance. So I had to queue up and "collect" my ticket. I don't understand that, it could be made easier.
View original review in German
Laniesse
May, 2024
The pieces on display are truly remarkable. The simple, clear explanations help you understand the key context.
View original review in French
Una
May, 2024
We were a group of friends and we are Si lucky that one of us is arthistorian specialist do we very much enjoied everything we saw and with his knowledge it was even more interesting
The ART snd the history in this museum is incredible and we could have spent much more time there. We will come back next time in Naples. Thanks
La
May, 2024
The ease of booking my tickets.
Just one comment. For a subsequent reservation for another museum, the discounted price offered by headout is higher than the price of admission to the same museum without any discount.
Sincerely
View original review in French
Joan
May, 2024
It was so memorable because we were going to visit Pompeii the next day. We should have really visited the museum afterwards but as our Pompeii tickets were booked for the day after we couldn't do anything about it.
However our experience at the museum (one of the party had been before) was fantastic. The exhibits were wonderful. The museum was so clean and well looked after. We also had a drink and something to eat in the cafeteria which was so good and the staff were so nice and couldn't do enough for you. All in all - oh and the shop was fantastic - a top experience. Thank you
M.
May, 2024
Enter without having to wait. No restrictions on the schedule, we arrived late and had no problem gaining access. Our visit was l'ibre with audio guide. All very well preserved and the audio guide with very complete explanations. Advisable
View original review in Spanish
Heidi
May, 2024
authentic, super well looked after, clear explanations and wonderful experience. We didn't have to wait in line, went right through the gate. It was early and it was rainy so that helped. Very recommendable, Herculaneum is even more interesting than Pompeii
Fabienne
May, 2024
A fine tour, packed with information and highlights. The information provided by the audio-guides is comprehensive and clear, but it's not always easy to keep track of all the numbers in relation to those on the audio-guide. There were few people and no queues on the day of our visit at the end of April.
View original review in French
Patricia
May, 2024
The system is very easy to use, and it is convenient to buy tickets without queuing, as you can make better use of your time. Especially for those of us who travel during the day from cruise ships.
I recommend Headout, I think they are serious, responsible and operate very well in Italy and Greece.
View original review in Spanish
Palmira
May, 2024
The excavations of Herculaneum are a real gem! We loved them so much! Definitely worth visiting. The skip the line allowed us to be inside the excavations within minutes. Also nice was the idea of the deck chairs that allowed us to rest and fully enjoy the beauty of the place!
View original review in Italian
Paul
May, 2024
The site was more compact and intimate than Pompei making the experience more enjoyable.
Quite a hike from station though.
Anne
May, 2024
Very easy entry and return visit. Very helpful staff at front desk and great coffee and food at the cafe. Beautiful gardens when a break was needed.
Alexander
May, 2024
Our Herculaneum/Ercolano trip was very nice, weather cooperated. Tickets were issued without any problem (although a lineup to buy the ticket on the spot was not that big in beginning of May). The only thing to mention is the visit time: the skip-the-line tickets mention the strict time while in fact it doesn't matter, one just get the ticket and goes in. Overall - good, thank you.
Stephanie
May, 2024
There are no words to describe the wonder and beauty we saw here! So sad that the site was buried and messed up by nature! I would highly recommend this tour to anyone!
Robyn
May, 2024
Linda was an excellent, very knowledgeable and informative guide. She was waiting for us at the ticket booth as arranged and took us at our pace through the site. We had a lot of questions and she was able to answer every one. Excellent English.
Loraine
May, 2024
It is an absolutely awesome museum and the perfect way to follow up my visit to Pompeii and Herculaneum. It's easy to get to from Sorrento using the express train and metro, and it has a nice cafe for a rest when you're feet can't take any more!
Roser
May, 2024
M'ha agradat com es veu de be com era la ciutat, es molt realista, es veu que hi ha molta feina a fer, però et fas una idea força clara . Es l'únic lloc on realment ha sigut efectiva la compra on linees de les entrades.
Janette
May, 2024
The artifacts from Pompeii were fabulous. There is a lot to see and getting tickets in advance meant no waiting in line on a national holiday.
Amanda
May, 2024
Ticketing experience was super easy but I had to download the app. Place was amazing and not busy at all. Probably didn't need skip the line tickets for our particular day. We went early May on a nice day.
William
Apr, 2024
We did a self guided visit of about 3 hours using a guide book by Rick Steves. The size and condition of the collection is incredible.
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